Patient Services & Front Desk Coordinator

CLS Health; Cypress (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CLS Health in Houston, Texas is seeking a Patient Service Representative I to be the first point of contact for patients. You will greet patients, verify insurance and personal information, collect co-pays, and ensure referrals are in place before visits, while maintaining accurate records.

You will support a seamless patient experience through effective communication and multitasking, handling inquiries and routine administrative tasks with professionalism and accuracy.

Qualifications

• Experience in a medical office or customer service environment preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office and other computer applications.
• Knowledge of medical terminology and insurance billing preferred.

Responsibilities

• Greet patients and visitors in a friendly and welcoming manner.
• Verify patient information, including insurance coverage and personal information.
• Collect co-pays and other fees from patients at the time of service.
• Ensure the referrals are in the patient's chart before the patient comes in.
• Maintain patient records and ensure that they are accurate and up to date.
• Handle patient complaints and resolve issues in a professional manner.
• Perform other administrative tasks as needed.

Skills

Excellent communication

Interpersonal skills

Multitask and prioritize

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

CLS Health in Houston, Texas is seeking a Patient Service Representative I to be the first point of contact for patients. You will greet patients, verify insurance and personal information, collect co-pays, and ensure referrals are in place before visits, while maintaining accurate records.

You will support a seamless patient experience through effective communication and multitasking, handling inquiries and routine administrative tasks with professionalism and accuracy.