Healthcare Office Coordinator - Front Desk & Billing

MedStar Health; Clinton (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health is seeking an Office Assistant II to support daily operations in the outpatient setting. You will register patients, schedule appointments, verify insurance, and coordinate services while assisting with billing tasks and front desk coverage.

You will greet patients, manage registrations and referrals, and help maintain accurate medical records and administrative paperwork across EMR systems. Excellent communication and teamwork are essential to ensure smooth clinic flow.

Qualifications

• Excellent customer service and verbal/written communication skills.
• Basic Microsoft Office proficiency (Word, Excel, Outlook).
• Must be organized, multi-task, and capable of working with minimal supervision.

Responsibilities

• Greet and assist patients by phone and in person, triaging inquiries to the right team.
• Handle patient registration, scheduling, and scanning of documents.
• Verify insurance and coordinate services for patients; assist with billing processes.
• Process payments, balance cash receipts, and prepare bank deposits as assigned.
• Maintain clean waiting areas and restock supplies; support front office staff as needed.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Associate's degree

Bachelor's degree

Job description

MedStar Health is seeking an Office Assistant II to support daily operations in the outpatient setting. You will register patients, schedule appointments, verify insurance, and coordinate services while assisting with billing tasks and front desk coverage.

You will greet patients, manage registrations and referrals, and help maintain accurate medical records and administrative paperwork across EMR systems. Excellent communication and teamwork are essential to ensure smooth clinic flow.