Healthcare Front Desk & Intake Specialist

Danville-Pittsylvania Community Services; Danville (VA); On-site; USD 36,000 - 63,000; Full time

Job summary

Danville-Pittsylvania Community Services is seeking a front desk/secretarial professional to greet visitors, verify demographics and insurance, and manage appointments for clinicians and staff. The role includes data entry into the Electronic Health Record (EHR), handling faxes, mail, and financial interactions with clients, while maintaining courteous, professional communication.

The position requires a high school diploma or GED and prior customer service and secretarial experience.

Qualifications

• High school diploma or GED required.
• Customer service experience required.
• Experience in secretarial/office setting required.

Responsibilities

• Greet and direct all individuals and visitors in a courteous and professional manner.
• Verify demographics and insurance information; enter updates into the EHR.
• Answer and direct incoming calls to staff; manage faxes and mail.
• Schedule appointments for psychiatry, nursing staff, and clinicians; coordinate hospital discharge appointments.
• Triage to assess consumer needs and assist with intake paperwork and forms.

Skills

Customer service

Secretarial experience

Office communication

Education

High school diploma or GED

Tools

Electronic Health Record (EHR)

Job description

Danville-Pittsylvania Community Services is seeking a front desk/secretarial professional to greet visitors, verify demographics and insurance, and manage appointments for clinicians and staff. The role includes data entry into the Electronic Health Record (EHR), handling faxes, mail, and financial interactions with clients, while maintaining courteous, professional communication.

The position requires a high school diploma or GED and prior customer service and secretarial experience.