Senior Secretary, Behavioral Health & Patient Services

Danville Pittsylvania Chamber of Commerce; Danville (VA); Vor Ort; USD 36.000 - 63.000; Vollzeit

Zusammenfassung

Danville-Pittsylvania Community Services is seeking a Senior Secretary - Behavioral Health. The role greets visitors, verifies demographics and insurance information, and enters data into the EHR.

The Senior Secretary schedules appointments for psychiatrists, nurses, and clinicians, handles mail and faxes, and provides intake support to clients. Required are a high school diploma or GED and prior customer service and secretarial office experience.

Qualifikationen

• High school diploma or GED required.
• Customer service experience required.
• Experience working in a secretarial position in an office setting.
• Fingerprints, State and FBI criminal record reports, drug test, and CANIS report required upon request; agency maintains a drug-free workplace.

Aufgaben

• Greets and directs all individuals and visitors in a courteous and professional manner.
• Verifies demographics and insurance information in the EHR; notifies staff of arrival.
• Schedules appointments for psychiatrists, nurse practitioners, nursing staff, and clinicians.
• Receives all incoming faxes and forwards to appropriate staff; date-stamps and distributes mail.
• Triages to assess consumer needs and assists with intake paperwork and scheduling.
• Monitors insurance eligibility and notifies staff of changes; receipts monies for services.
• Back-up to other Senior Secretaries as needed. Other duties as assigned.

Kenntnisse

Customer service

Secretarial experience

Ausbildung

High school diploma or GED

Jobbeschreibung

Danville-Pittsylvania Community Services is seeking a Senior Secretary - Behavioral Health. The role greets visitors, verifies demographics and insurance information, and enters data into the EHR.

The Senior Secretary schedules appointments for psychiatrists, nurses, and clinicians, handles mail and faxes, and provides intake support to clients. Required are a high school diploma or GED and prior customer service and secretarial office experience.