Healthcare Front Desk Specialist

Piedmont HealthCare PA; Statesville (NC); On-site; USD 19,000 - 23,000; Full time

Job summary

Piedmont HealthCare PA is seeking a medical office receptionist to greet patients, answer phones, schedule and register appointments, verify insurance and collect payments. The role includes maintaining patient records, processing referrals, and supporting the office with routine clerical tasks.

Experience in a healthcare setting is preferred. Essential qualifications include a High School diploma or GED and at least one year in a customer service environment, with healthcare reception

Qualifications

• High school diploma or GED required.
• Minimum one-year experience in customer service; healthcare receptionist experience required.

Responsibilities

• Greet customers in a polite, prompt, helpful manner.
• Answer telephones and take messages, schedule appointments and registrations.
• Verify insurance coverage and collect payments.
• Maintain HIPAA compliance at all times.
• Prepare and file patient records, reminders and referrals.
• Assist with photocopying, scanning, and clerical tasks as needed.

Skills

Reception tasks

Customer service

Communication skills

Typing 50 wpm

Office equipment usage

Education

High school diploma or GED

Tools

Phone system

Computer

Job description

Piedmont HealthCare PA is seeking a medical office receptionist to greet patients, answer phones, schedule and register appointments, verify insurance and collect payments. The role includes maintaining patient records, processing referrals, and supporting the office with routine clerical tasks.

Experience in a healthcare setting is preferred. Essential qualifications include a High School diploma or GED and at least one year in a customer service environment, with healthcare reception