Healthcare Front Desk Coordinator

CloseKnit; College Park (MD); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

CloseKnit is seeking a friendly and organized front desk administrator to greet patients, manage check-in/check-out, and coordinate appointments in our College Park, MD office. You will support billing, documentation, and front desk operations while maintaining a professional environment.

The role requires strong communication, familiarity with EHR systems, and the ability to multitask in a fast-paced healthcare setting. Healthcare experience is preferred and punctuality is essential.

Formación

• High school diploma or equivalent required; additional healthcare admin certification is a plus.
• Previous receptionist/administrative experience, preferably in healthcare.
• Strong communication and interpersonal skills for diverse populations.
• Proficiency with EHR systems and appointment scheduling software.
• Excellent organizational skills and ability to multitask.

Responsabilidades

• Greet patients and visitors, manage check-in/check-out with accuracy.
• Schedule, reschedule, and confirm appointments; coordinate with clinical staff.
• Answer calls promptly; provide information and direct to appropriate staff.
• Perform data entry, maintain patient records, and manage correspondence.
• Keep front desk and waiting areas organized; manage office supplies.
• Ensure HIPAA compliance and patient confidentiality at all times.
• Resolve scheduling conflicts and assist management to improve patient experiences.

Conocimientos

Strong communication

Interpersonal skills

Organizational skills

Multitasking

Team collaboration

Educación

High school diploma or equivalent

Healthcare administration certification (plus)

Herramientas

EHR systems

Appointment scheduling software

Office equipment (computer, phone, printers)

Descripción del empleo

CloseKnit is seeking a friendly and organized front desk administrator to greet patients, manage check-in/check-out, and coordinate appointments in our College Park, MD office. You will support billing, documentation, and front desk operations while maintaining a professional environment.

The role requires strong communication, familiarity with EHR systems, and the ability to multitask in a fast-paced healthcare setting. Healthcare experience is preferred and punctuality is essential.