Front Desk Medical Receptionist

Xtended Resources; Pasadena (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Front Desk Medical Receptionist to enhance their team. This vital role encompasses a variety of administrative tasks, including greeting patients, managing appointments, and ensuring effective communication between patients and healthcare providers. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional organizational and multitasking abilities. If you are passionate about providing outstanding service and want to contribute to a supportive healthcare setting, this opportunity is perfect for you. Join a team that values dedication and excellence in patient care.

Qualifications

• 1-2 years of experience in a front desk or administrative role, preferably in healthcare.
• High school diploma required; EMR experience is a plus.

Responsibilities

• Greet patients, manage appointments, and ensure a positive experience.
• Verify insurance, collect payments, and maintain patient records.

Skills

Organizational Skills

Time Management

Interpersonal Skills

Communication Skills

Knowledge of Medical Terminology

Proficiency with Office Software

Ability to Multitask

Education

High School Diploma

Tools

Electronic Medical Records (EMR) Systems

Medical Scheduling Systems

Job description

We are looking for a dedicated and organized Front Desk Medical Receptionist to join our healthcare team. This role focuses on administrative responsibilities, ensuring smooth daily operations and providing exceptional service to patients and visitors. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.

Key Responsibilities:

Patient Interaction:

• Greet patients and visitors, check them in/out, and ensure a positive experience.
• Provide information about the facility, services, and appointment details.

Scheduling:

• Manage appointments using the practice’s scheduling software.
• Confirm upcoming visits and handle cancellations or rescheduling requests.

Insurance and Billing Support:

• Verify insurance eligibility and benefits before appointments.
• Collect co-pays, process payments, and provide receipts.

Communication:

• Answer phone calls, respond to inquiries, and relay messages to the clinical team.
• Ensure effective communication between patients and healthcare providers.

Administrative Tasks:

• Maintain a clean and organized reception area.
• Manage patient records, forms, and other documentation securely.
• Support the administrative team with day-to-day office tasks as needed.

Qualifications:

Education:

• High school diploma or equivalent required.

Experience:

• Minimum of 1-2 years in a front desk or administrative role, preferably in a healthcare setting.
• Experience with electronic medical records (EMR) systems is a plus.

Skills:

• Strong organizational and time-management skills.
• Knowledge of medical terminology and office procedures is preferred.
• Proficiency with office software and medical scheduling systems.
• Exceptional interpersonal and communication abilities.
• Ability to multitask and remain calm under pressure.