Healthcare Front Desk Coordinator

BayMark Health Services; Berlin (VT); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Accident Injury, Hospital Indemnity, &

Company paid Short & Long Term Disable

Company paid Basic Life Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

BAART Programs is seeking a highly organized receptionist to handle front-desk duties in a healthcare treatment center. Responsibilities include answering phones, data entry, scheduling, patient check-in, insurance verification, and coordinating with clinic staff while maintaining file flow and office operations.

Ideal candidates have a high school diploma, at least 1 year in an office, strong customer service, basic PC skills, and ability to multitask in a fast-paced environment while upholding

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Skills

Customer service

Phone etiquette

Microsoft Word

Microsoft Excel

Data entry

Tools

Microsoft Word

Microsoft Excel

Job description

BAART Programs is seeking a highly organized receptionist to handle front-desk duties in a healthcare treatment center. Responsibilities include answering phones, data entry, scheduling, patient check-in, insurance verification, and coordinating with clinic staff while maintaining file flow and office operations.

Ideal candidates have a high school diploma, at least 1 year in an office, strong customer service, basic PC skills, and ability to multitask in a fast-paced environment while upholding