Wellness Front Desk Concierge

Banner House; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Banner House at T Bar M seeks a reliable Front Desk Receptionist to provide front-office support in a fast-paced medical environment. You will greet patients, schedule appointments, verify insurance, and maintain accurate EHR records, ensuring professional service and confidentiality throughout the day.

The ideal candidate has 2+ years in a healthcare front office, strong communication skills, and a detail-oriented approach to patient care and billing.

Qualifications

• 2+ years in front desk or healthcare front office.
• Knowledge of medical terminology and insurance processes.
• HIPAA confidentiality and professional discretion.
• Experience with EHR systems and insurance verification.
• Strong communication and ability to multitask under pressure.

Responsibilities

• Greet patients and assist with check-in and check-out.
• Schedule, confirm, and coordinate appointments for multiple providers.
• Collect and verify insurance details; process co-pays and self-pay balances.
• Maintain and update electronic health records (EHR) with accuracy.
• Answer and route calls, take messages, and respond to patient inquiries.
• Prepare and organize patient charts and forms for appointments.
• Manage inboxes and daily messages in the EHR system.
• Coordinate patient flow and documentation with clinical staff.
• Maintain a clean, organized front office and waiting area.
• Secure cash drawers and follow closing procedures.

Skills

Healthcare front desk

Medical terminology

EHR proficiency

Microsoft Office

Communication

Multitasking

Tools

EHR software

Job description

Banner House at T Bar M seeks a reliable Front Desk Receptionist to provide front-office support in a fast-paced medical environment. You will greet patients, schedule appointments, verify insurance, and maintain accurate EHR records, ensuring professional service and confidentiality throughout the day.

The ideal candidate has 2+ years in a healthcare front office, strong communication skills, and a detail-oriented approach to patient care and billing.