Full-Time Healthcare Front Desk Coordinator

BayMark Health Services, Inc.; Vermont; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401K Match

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

BAART Programs in Vermont is seeking a Full Time Receptionist - Healthcare to support front desk operations at our treatment center. The ideal candidate will handle phones, scheduling, insurance verification, data entry and friendly patient service while coordinating with clinical staff.

This role requires a high school diploma, at least 1 year in an office setting, proficient PC skills, and the ability to multitask.

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Skills

Customer Service

Telephone Etiquette

Communication

Teamwork

Self-directed

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Data Entry

Job description

BAART Programs in Vermont is seeking a Full Time Receptionist - Healthcare to support front desk operations at our treatment center. The ideal candidate will handle phones, scheduling, insurance verification, data entry and friendly patient service while coordinating with clinical staff.

This role requires a high school diploma, at least 1 year in an office setting, proficient PC skills, and the ability to multitask.