Healthcare Receptionist & Office Coordinator

BAART Programs; Berlin (VT); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Accident Injury, Hospital Indemnity

Short & Long Term Disability

Basic Life Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

BAART Programs is seeking a highly organized receptionist to support a busy outpatient treatment center. The role includes answering phones, scheduling, data entry, collections, and coordination with clinic staff to maintain smooth office operations in a professional environment.

Ideal candidates have at least one year of office experience, strong customer service, proficient PC skills, and the ability to multitask.

Qualifications

• High school diploma or equivalent with at least 1 year of office experience.
• Excellent customer service and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills; Word and Excel preferred.
• Ability to follow oral and written directions and work with patients, management, medical staff and peers.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Answer phones, forward calls, manage mail flow, data entry, reconcile daily money, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check-in, insurance verification, payment collection and follow-up calls.
• Assist in obtaining patient histories from other NTPs, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfected and lab area cleaned, coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors.
• Other duties, as assigned.

Skills

Customer service

Phone etiquette

Data entry

Microsoft Word

Excel

Office coordination

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

BAART Programs is seeking a highly organized receptionist to support a busy outpatient treatment center. The role includes answering phones, scheduling, data entry, collections, and coordination with clinic staff to maintain smooth office operations in a professional environment.

Ideal candidates have at least one year of office experience, strong customer service, proficient PC skills, and the ability to multitask.