Healthcare Front Desk Concierge

Driftwood Healthcare Center Santa Cruz; California (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mariner Healthcare in California seeks a courteous receptionist to represent the facility professionally, greet visitors, answer the telephone, and direct calls to the appropriate individuals.

Responsibilities include faxing and copying as needed, maintaining resident, patient, and staff directories, and assisting with inquiries about the facility. Applicants must have a high school diploma and exceptional customer service with telephone etiquette.

Qualifications

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Responsibilities

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories.
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

Skills

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Job description

Mariner Healthcare in California seeks a courteous receptionist to represent the facility professionally, greet visitors, answer the telephone, and direct calls to the appropriate individuals.

Responsibilities include faxing and copying as needed, maintaining resident, patient, and staff directories, and assisting with inquiries about the facility. Applicants must have a high school diploma and exceptional customer service with telephone etiquette.