Healthcare Front Desk Specialist - Caring & Growth-Focused

Monarch; Minneapolis (MN); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Next-day pay

Free medical insurance

Loan reimbursement

Scholarships

Paid time off

401(k) match

Referral bonuses

Career path

Descripción de la vacante

Monarch Healthcare Management seeks a Receptionist to greet residents, families, visitors, applicants, and staff, while answering and directing calls. This role handles inquiries, coordinates transportation, and provides clerical support, including filing medical records and preparing admission forms, with additional duties assisting the Health Information Director and department leaders.

The position emphasizes professionalism, confidentiality, and customer-focused service, adhering to facility

Formación

• Education: High school diploma preferred; healthcare experience beneficial.
• Proficiency with computer systems and office equipment; ability to perform duties independently.

Responsabilidades

• Greet and assist residents, families, visitors, applicants, and staff; professionally answer and direct phone calls.
• Manage incoming inquiries and schedule resident transportation.
• Provide clerical support: filing medical records, preparing forms, and assisting the Health Information Director when needed.
• Support department directors with administrative tasks: correspondence, supply ordering, mail distribution, and follow-up on residents/admission matters.
• Respond to resident account inquiries as needed.

Conocimientos

Customer service

Verbal communication

Organizational skills

Active listening

Educación

High school diploma

Herramientas

Office equipment

Descripción del empleo

Monarch Healthcare Management seeks a Receptionist to greet residents, families, visitors, applicants, and staff, while answering and directing calls. This role handles inquiries, coordinates transportation, and provides clerical support, including filing medical records and preparing admission forms, with additional duties assisting the Health Information Director and department leaders.

The position emphasizes professionalism, confidentiality, and customer-focused service, adhering to facility