Healthcare Receptionist: Front Desk & Patient Concierge

Residences at St Anthony Rehabilitation Center; New Brighton (MN); Sur place; USD 33 000 - 44 000; Plein temps

Avantages offerts par ce poste

Next-day pay via UKG Wallet

Free single medical insurance

Loan reimbursement

Scholarship opportunities

Paid time off – Vacation time

401(k) with annual contribution match

Referral bonuses

Career path to other positions within

Résumé du poste

Monarch Healthcare Management seeks a Receptionist to warmly greet residents, families, visitors, applicants, and staff, handling inquiries and directing calls. The role includes scheduling transportation and providing clerical support such as filing medical records and preparing forms while assisting the Health Information Director.

Adherence to policies and confidentiality is essential. The Receptionist will support department directors with communications, supplies, mail, and admissions

Qualifications

• Education and Experience: High school diploma preferred; healthcare exposure beneficial; background check as required by Minnesota DHS.
• Technical and Office Skills: Proficiency with computer systems and office equipment; ability to work independently.
• Communication and Interpersonal Skills: Strong customer service, verbal and written communication, and organizational abilities.
• Personal Attributes and Adaptability: High emotional intelligence, active listening, resilience under pressure, multitasking in fast-changing environments.

Responsabilités

• Greet and assist residents, families, visitors, applicants, and staff.
• Answer and direct phone calls; manage inquiries and schedule resident transportation.
• Provide clerical support: filing medical records, preparing forms, assisting Health Information Director.
• Support department directors with correspondence, supplies, mail, and admissions follow-up.
• Maintain professionalism, confidentiality, and adherence to policies; participate in trainings and quality improvement.

Connaissances

Customer service

Verbal communication

Written communication

Organizational skills

Formation

High school diploma

Description du poste

Monarch Healthcare Management seeks a Receptionist to warmly greet residents, families, visitors, applicants, and staff, handling inquiries and directing calls. The role includes scheduling transportation and providing clerical support such as filing medical records and preparing forms while assisting the Health Information Director.

Adherence to policies and confidentiality is essential. The Receptionist will support department directors with communications, supplies, mail, and admissions