Healthcare Front Desk Concierge

Skyline Healthcare Center-San Jose; San Jose (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Skyline Healthcare Center-San Jose is seeking a receptionist to represent the facility professionally by greeting visitors, answering and directing calls, and providing general information to residents and staff. This on-site role supports daily operations and requires reliable communication and organization.

Key duties include handling phone inquiries, directing visitors, maintaining directories, and assisting with light clerical tasks.

Qualifications

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Responsibilities

• Answer the telephone in a professional manner, direct calls to appropriate individuals, and/or take messages.
• May fax and photocopy information as needed.
• Maintain current resident/patient and staff directories.
• May accept job applications and forward to appropriate department.
• Announce emergency codes and instructions over public address system as required.
• Assist residents, family members, and others with inquiries regarding resident and facility information.

Skills

Customer service

Telephone etiquette

Education

High school diploma or Equivalent

Job description

Skyline Healthcare Center-San Jose is seeking a receptionist to represent the facility professionally by greeting visitors, answering and directing calls, and providing general information to residents and staff. This on-site role supports daily operations and requires reliable communication and organization.

Key duties include handling phone inquiries, directing visitors, maintaining directories, and assisting with light clerical tasks.