Healthcare Front Desk Associate

Paycom; Annapolis (MD); On-site; USD 57,308,000 - 63,039,000; Full time

Job summary

Paycom is seeking a Front Desk Clerk at our Annapolis, MD location. The role handles routine clerical tasks, answers phones, greets patients, and supports data processing and record-keeping within a healthcare setting.

One year of retail or clinical front desk experience is preferred. Strong English communication, Microsoft Excel/Word/Outlook skills, and HIPAA knowledge are required. The position is full-time and on-site at the Old Mill facility in Annapolis.

Qualifications

• 1+ year of retail or clinical front desk experience preferred.
• Detail oriented with professional attitude and reliability.
• Interpersonal and organizational skills to support customer service and team needs.
• Ability to follow written and verbal instructions with clear grammar and spelling.
• Knowledge of HIPAA guidelines and related regulations.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and assists patients and staff in person and by phone.
• Operates office machines and computers to process patients correctly.
• Composes, types and edits correspondence and reports as needed.
• Maintains office procedures and assists with administrative tasks.
• Adheres to safety policies and supports high quality patient service.

Skills

Detail oriented

Interpersonal skills

Communication in English

Organizational skills

Reliability

Mathematical/analytical ability

Follow instructions

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Paycom is seeking a Front Desk Clerk at our Annapolis, MD location. The role handles routine clerical tasks, answers phones, greets patients, and supports data processing and record-keeping within a healthcare setting.

One year of retail or clinical front desk experience is preferred. Strong English communication, Microsoft Excel/Word/Outlook skills, and HIPAA knowledge are required. The position is full-time and on-site at the Old Mill facility in Annapolis.