Dermatology Front Desk Specialist - Patient Concierge

Anne Arundel Dermatology; Annapolis, Northern (MD, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Paid time off

Paid holidays

Retirement Savings plan

Employee discounts

Job summary

Anne Arundel Dermatology is seeking a professional Front Desk Receptionist to greet patients, manage check-in/out, and coordinate appointment flow at our Annapolis offices.

The ideal candidate has 1–3 years of medical front desk experience (preferably dermatology), strong customer service, HIPAA awareness, and proficient EMR and multi-line phone handling. This is a full-time, on-site role with benefits and growth opportunities.

Qualifications

• High School Graduate or GED required.
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous Dermatology experience (preferred).

Responsibilities

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and referrals.
• Enter complete patient demographics when making appointments.
• Review patient charts for accuracy and verification; ensure signatures.
• Collect payments as necessary and assist with billing and insurance information.
• Check-in and check-out patients; balance payment totals.
• Update product inventory weekly.
• Assist other staff as needed.

Skills

Customer service

Communication

HIPAA compliance

Multitasking

Phone etiquette

Education

High School Diploma or GED

Tools

EMR software

MS Office

Multi-line phone system

Job description

Anne Arundel Dermatology is seeking a professional Front Desk Receptionist to greet patients, manage check-in/out, and coordinate appointment flow at our Annapolis offices.

The ideal candidate has 1–3 years of medical front desk experience (preferably dermatology), strong customer service, HIPAA awareness, and proficient EMR and multi-line phone handling. This is a full-time, on-site role with benefits and growth opportunities.