Healthcare Front Desk & Admin Specialist

Marathon Health; Gilbert (AZ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Free Marathon Health services for you

Free Marathon Health services for your

Comprehensive Health & Wellness Benefit

Paid Holidays + A Day for What Matters

401(k) with employer match

Job summary

Marathon Health is seeking an organized Front Desk Administrative Support specialist to join our Gilbert, AZ health centers. You will handle reception, scheduling, clerical tasks, payments, and patient communications to keep operations smooth and welcoming.

The ideal candidate has 1–3 years in a medical office, a high school diploma or GED, EMR proficiency, and strong Microsoft Teams and MS 365 skills. We offer competitive pay, comprehensive benefits, and a respectful, team‑driven culture.

Qualifications

• High school diploma or GED required; 1–3 years of medical office experience preferred.
• Associate degree in healthcare or related field preferred.
• Proficient with an electronic medical record system.
• Strong Microsoft Teams and MS 365 skills (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Answer incoming calls on general office phone, validate member status, answer emails or other messages, refer to medical staff as needed.
• Assist with form completion and refer difficult questions to medical staff.
• Welcomes patients by greeting them in person or on the telephone; schedule appointments to optimize satisfaction and utilization.
• Notify provider of patient arrival; review service delivery against schedule and remind of delays.
• Maintain confidentiality of patient information and HIPAA compliance.
• Maintain front reception area in a clean and professional manner; stock and restock office supplies.
• Assist Medical Assistants with EMR data entry and scan/upload forms as necessary.
• Collect co-pays, reconcile payments, and manage cash drawers.
• May handle prior authorizations or referrals as needed.

Skills

Customer service

Communication

Teamwork

Time management

Organization

Education

High school diploma or GED

Associate degree in healthcare or related field preferred

Tools

Electronic medical record (EMR) system

Microsoft Teams

Microsoft 365 (Word, Excel, Outlook, PowerPoint)

Job description

Marathon Health is seeking an organized Front Desk Administrative Support specialist to join our Gilbert, AZ health centers. You will handle reception, scheduling, clerical tasks, payments, and patient communications to keep operations smooth and welcoming.

The ideal candidate has 1–3 years in a medical office, a high school diploma or GED, EMR proficiency, and strong Microsoft Teams and MS 365 skills. We offer competitive pay, comprehensive benefits, and a respectful, team‑driven culture.