Healthcare Dining & Mailroom Operations Lead

Sodexo; Needham (MA); On-site; USD 67,000 - 87,000; Full time

Job summary

Sodexo in Needham, MA is seeking a Patient Services Manager 1 to blend operational leadership with clinical insight in a healthcare foodservice setting. You will oversee mailroom services alongside patient dining operations, ensuring smooth workflows, compliance, and a consistently positive patient experience.

The role emphasizes hands-on leadership, staff development, and accountability in a complex healthcare environment, with education in Nutrition and a focus on service excellence.

Qualifications

• Education in Nutrition and healthcare foodservice experience.
• Experience guiding frontline teams within service-driven operations.
• Strong communication and customer service skills.

Responsibilities

• Oversee mailroom services alongside patient dining operations.
• Ensure efficient workflows and regulatory compliance.
• Lead frontline teams and manage staffing, scheduling and performance.
• Drive patient experience and service quality in a healthcare setting.

Skills

Healthcare foodservice

Leadership

Communication

Patient-centered service

Education

Associate degree or equivalent experience

Education in Nutrition

Job description

Sodexo in Needham, MA is seeking a Patient Services Manager 1 to blend operational leadership with clinical insight in a healthcare foodservice setting. You will oversee mailroom services alongside patient dining operations, ensuring smooth workflows, compliance, and a consistently positive patient experience.

The role emphasizes hands-on leadership, staff development, and accountability in a complex healthcare environment, with education in Nutrition and a focus on service excellence.