Healthcare Customer Support Specialist (Inbound)

Healthcare Support Staffing; Troy (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Skill development opportunities

Positive work environment

Job summary

A leading healthcare staffing firm is seeking an experienced Customer Service Representative to join their team in Troy, MI. The ideal candidate will have 1-3 years of customer service experience, with strong attendance and reliability. You will respond to calls from both members and providers, providing accurate information regarding eligibility, benefits, and payments. This role offers competitive salary, skill development opportunities, and a positive work environment.

Qualifications

• 1-3 years customer service experience required.
• Great attendance and punctuality are essential.
• Ability to efficiently provide service to members and providers.

Responsibilities

• Respond to incoming calls from members and providers.
• Provide accurate and efficient service.
• Handle eligibility, benefit, and payment questions.

Skills

Customer service

Call center experience

Reliability

Punctuality

Job description

A leading healthcare staffing firm is seeking an experienced Customer Service Representative to join their team in Troy, MI. The ideal candidate will have 1-3 years of customer service experience, with strong attendance and reliability. You will respond to calls from both members and providers, providing accurate information regarding eligibility, benefits, and payments. This role offers competitive salary, skill development opportunities, and a positive work environment.