Retail Customer Service Specialist – Medical Equipment

Hart Medical Equipment; Southfield (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading medical supply company located in Southfield, MI, is seeking a dedicated customer service representative. The role involves assisting customers, taking orders, and troubleshooting issues. Candidates should possess excellent communication skills and have at least a high school diploma. A minimum of 6 months customer service experience is preferred. This full-time position offers a competitive salary and benefits, contributing to a supportive team focused on exceptional service.

Qualifications

• Professional and proactive attitude with customers and coworkers.
• Excellent written and oral communication skills.
• Ability to engage in active listening.

Responsibilities

• Provide exceptional service as the first point of contact for customers.
• Assist internal and external customers professionally.
• Complete necessary processes for equipment services.

Skills

Interpersonal communication skills

Customer service orientation

Attention to detail

Data entry skills

Typing proficiency

Ability to work in a fast-paced environment

Education

High school diploma or GED

6 months of customer service experience

Job description

A leading medical supply company located in Southfield, MI, is seeking a dedicated customer service representative. The role involves assisting customers, taking orders, and troubleshooting issues. Candidates should possess excellent communication skills and have at least a high school diploma. A minimum of 6 months customer service experience is preferred. This full-time position offers a competitive salary and benefits, contributing to a supportive team focused on exceptional service.