Healthcare Customer Experience Specialist

Prime Healthcare; Garden City (MI); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Prime Healthcare is seeking a Customer Service Representative to be the first point of contact for patients and staff. You will answer calls, process requests, and support the department with a professional and friendly attitude in a fast-paced healthcare setting.

The role requires strong English communication, basic computer skills, and prior customer service or medical office experience. This is a full-time daytime position based in Garden City, Michigan, with opportunities for growth and

Qualifikationen

• High School Diploma or Equivalent required.
• Previous Customer Service or Medical Office experience preferred.
• Intermediate computer skills are required.
• Experience with Microsoft Office suites (intranet and Word documents).
• Ability to communicate effectively in English, both spoken and written.

Aufgaben

• Answer phones to process requests.
• Ensure professional and friendly communication with customers, patients and coworkers.
• Perform special projects or assignments with timely completion.

Kenntnisse

Customer service

English communication

Computer skills

Ausbildung

High School Diploma or Equivalent

Tools

Microsoft Office

Jobbeschreibung

Prime Healthcare is seeking a Customer Service Representative to be the first point of contact for patients and staff. You will answer calls, process requests, and support the department with a professional and friendly attitude in a fast-paced healthcare setting.

The role requires strong English communication, basic computer skills, and prior customer service or medical office experience. This is a full-time daytime position based in Garden City, Michigan, with opportunities for growth and