Healthcare Customer Success & Sales Support

externallincarecareers; Clearwater (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

externallincarecareers in Clearwater, FL is seeking a customer service-focused representative to handle inquiries, promote products, and ensure accurate data entry. You will resolve issues, follow up with customers, and contribute to sales metrics.

Prior customer service and/or health care experience is preferred, with a typing speed of 25–30 wpm. High school diploma or GED is required. This role is on-site in Florida.

Qualifications

• Experience in customer service and/or sales preferred
• Healthcare experience preferred
• Typing speed of 25–30 wpm
• High school diploma or GED required

Responsibilities

• Respond to incoming and/or outgoing customer inquiries to drive revenue using company policies and data
• Ensure patient contact is handled with accuracy and operational effectiveness
• Promote products and services, explaining benefits and assisting with physician communication as necessary
• Resolve customer concerns
• Record customer information by obtaining, entering, and verifying required data
• Provide customer follow-up as required
• Contribute to departmental objectives through tracked contact and sales results

Skills

Customer service

Sales

Typing speed

Education

High school diploma or GED

Job description

externallincarecareers in Clearwater, FL is seeking a customer service-focused representative to handle inquiries, promote products, and ensure accurate data entry. You will resolve issues, follow up with customers, and contribute to sales metrics.

Prior customer service and/or health care experience is preferred, with a typing speed of 25–30 wpm. High school diploma or GED is required. This role is on-site in Florida.