Healthcare Customer Support Specialist: Growth & Benefits

externallincarecareers; Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

externallincarecareers seeks a customer-focused specialist to handle inbound and outbound calls, assess needs, educate customers on products and services, and document all interactions in a computerized system. The role includes processing orders, updating demographic data, and supporting training of employees, with physical duties as described.

Recommended candidates will have a high school diploma or GED, basic computer entry skills, and be prepared to meet location-specific licensing

Qualifications

• High school diploma or GED required.
• Computer entry required.
• Must meet licensing requirements for location.

Responsibilities

• Communicate with customers via inbound/outbound calls and outbound dialer.
• Assess needs and provide education about products/services.
• Document calls and enter customer orders in computerized system.

Skills

Customer communication

Data entry

Documentation

Computer literacy

Education

High School Diploma/GED

1–3 months related experience/training

Licensing requirements for location

Tools

Computerized records system

Job description

externallincarecareers seeks a customer-focused specialist to handle inbound and outbound calls, assess needs, educate customers on products and services, and document all interactions in a computerized system. The role includes processing orders, updating demographic data, and supporting training of employees, with physical duties as described.

Recommended candidates will have a high school diploma or GED, basic computer entry skills, and be prepared to meet location-specific licensing