Healthcare Call Center Specialist — Customer Care & Scheduling

Healthcare Support Staffing; Clearwater (FL); On-site; USD 19,286 - 24,796; Full time

Job summary

A national healthcare staffing firm is searching for a Care Specialist to work in their Clearwater, FL office. The role involves responding to customer inquiries, scheduling medical appointments, and ensuring compliance with regulations. Candidates must have a high school diploma and recent call center experience. The position requires working an 8-hour shift, including weekends, with a pay rate of $14 to $18 per hour plus a bonus based on experience. Immediate start is available.

Qualifications

• High school diploma or GED is required.
• Must have call center CSR experience within the last 4 years.
• Knowledge of MS applications is necessary.

Responsibilities

• Respond to questions and handle issues for customers.
• Document and resolve customer inquiries using best practices.
• Schedule medical appointments and provide guidance to customers.

Skills

Call center CSR experience

MS applications knowledge

Education

High School Diploma/GED

Job description

A national healthcare staffing firm is searching for a Care Specialist to work in their Clearwater, FL office. The role involves responding to customer inquiries, scheduling medical appointments, and ensuring compliance with regulations. Candidates must have a high school diploma and recent call center experience. The position requires working an 8-hour shift, including weekends, with a pay rate of $14 to $18 per hour plus a bonus based on experience. Immediate start is available.