Healthcare Customer Care Specialist

Quipt Home Medical, Corp; Lenexa (KS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability Options

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical, Corp in Lenexa, Kansas is seeking a Customer Service Representative to provide top-notch assistance to patients and caregivers. You will be the first point of contact for inquiries related to equipment and services, ensuring each case is handled with care and efficiency.

This role requires strong communication skills and the ability to work in a fast-paced environment. Ideal candidates will have a high school diploma and previous customer service experience. Benefits include competitive pay and multiple insurance plans.

Qualifications

• Previous experience in a Clerical or Customer Service environment.
• Proficient in Microsoft Office (Word, Excel).
• Neat personal appearance with strong interpersonal skills.

Responsibilities

• Serve as a direct contact for customers and provide information.
• Process customer orders and inquiries efficiently.
• Handle complaints and ensure customer satisfaction.

Skills

Customer service skills

Communication skills

Microsoft Office knowledge

Problem-solving skills

Education

High School Diploma or equivalent

Job description

Quipt Home Medical, Corp in Lenexa, Kansas is seeking a Customer Service Representative to provide top-notch assistance to patients and caregivers. You will be the first point of contact for inquiries related to equipment and services, ensuring each case is handled with care and efficiency.

This role requires strong communication skills and the ability to work in a fast-paced environment. Ideal candidates will have a high school diploma and previous customer service experience. Benefits include competitive pay and multiple insurance plans.