Customer Care Specialist — Medical Equipment & Billing

Quipt Home Medical, Corp.; Prescott (AZ); Híbrido; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Resumo da oferta

Quipt Home Medical, Corp. is seeking a Customer Service Representative to be the first point of contact for patients, caregivers, referrals, or commercial accounts. You will respond to inquiries, process orders, and resolve complaints in a timely, courteous manner.

You will verify insurance, arrange deliveries, and maintain patient files while adhering to company policies. The role offers benefits and a collaborative environment with career growth opportunities.

Qualificações

• High school diploma or equivalent required.
• Experience in a clerical or customer service environment.
• Proficient with Microsoft Office and general office tasks.
• Strong communication and interpersonal skills with independent decision capability.

Responsabilidades

• Answer calls with a professional greeting and route to the appropriate person.
• Process orders accurately and in a timely manner per policy.
• Verify insurance eligibility and coordinate with third party payers when needed.
• Assist with shipping, deliveries, and patient education on equipment use.
• Maintain up-to-date patient files and documentation daily.

Conhecimentos

Clerical experience

Customer Service

Microsoft Office

Office skills

Interpersonal skills

Formação académica

High School Diploma

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Quipt Home Medical, Corp. is seeking a Customer Service Representative to be the first point of contact for patients, caregivers, referrals, or commercial accounts. You will respond to inquiries, process orders, and resolve complaints in a timely, courteous manner.

You will verify insurance, arrange deliveries, and maintain patient files while adhering to company policies. The role offers benefits and a collaborative environment with career growth opportunities.