Healthcare Center Operations Lead

Concentra, Inc; San Diego (CA); On-site; USD 33,062 - 42,705; Full time

Benefits offered by this job

401(k) match

Medical benefits

Life Insurance

Paid time off

Tuition reimbursement

Commuter benefits

Dependent care account

Employee discounts

Job summary

Concentra, Inc. seeks an Assistant Center Manager in San Diego to support the Center Operations Director. The role focuses on coordinating staff, optimizing patient flow, and delivering exceptional customer service within a busy medical center.

The position requires leadership, healthcare exposure, and strong communication skills. It offers a full‑time schedule, competitive benefits, and daily interaction with patients and colleagues to maintain high standards of care.

Qualifications

• Minimum one year of direct management experience.
• Healthcare or medical center leadership experience preferred.
• Strong understanding of HIPAA and PHI compliance and patient privacy.

Responsibilities

• Assist in planning and preparing work schedules and assign staff to duties.
• Support Center Operations Director in financial performance and budgeting.
• Develop policies, procedures, and training for center operations.
• Assist with hiring, training, and evaluating center staff in coordination with HR.
• Oversee on‑site nursing services and patient flow to ensure efficient care.
• Ensure exceptional customer service and professional center atmosphere.

Skills

Leadership

Customer service

HIPAA/PHI compliance

Communication

Computer literacy (Word/Excel)

Staff management

Education

Bachelor's degree in Business Administration/Healthcare Administration or related field

In lieu of undergrad degree: related work experience

Job description

Concentra, Inc. seeks an Assistant Center Manager in San Diego to support the Center Operations Director. The role focuses on coordinating staff, optimizing patient flow, and delivering exceptional customer service within a busy medical center.

The position requires leadership, healthcare exposure, and strong communication skills. It offers a full‑time schedule, competitive benefits, and daily interaction with patients and colleagues to maintain high standards of care.