Center Operations Director: Patient Care Leader

Concentra, Inc; South San Francisco (CA); On-site; USD 91,000 - 120,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Vision, Dental plans

Life & Disability Insurance

Paid PTO & Illness Days

Tuition Reimbursement

Commuter Benefits

Employee Discounts

Job summary

Concentra, Inc. is seeking a Medical Center Manager to lead the South San Francisco center operations, ensuring exceptional patient care and service delivery. You will supervise staff, manage daily facility operations, and collaborate with clinicians to improve outcomes.

The role emphasizes patient experience, regulatory compliance, and cross-functional teamwork in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree preferred or equivalent experience in healthcare management or operations.
• Experience leading center operations and staff in a healthcare setting is desirable.
• Strong knowledge of patient care processes and HIPAA compliance.

Responsibilities

• Lead and manage center operations and staff to deliver high-quality patient care.
• Monitor key performance metrics like patient flow and service levels and drive improvements.
• Coordinate scheduling and resources with clinical leadership to optimize turnaround times.

Skills

Service Mindset

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Team Leadership

Healthcare Experience

Customer Service

Education

Bachelor's degree preferred

Some college courses or equivalent exp

Job description

Concentra, Inc. is seeking a Medical Center Manager to lead the South San Francisco center operations, ensuring exceptional patient care and service delivery. You will supervise staff, manage daily facility operations, and collaborate with clinicians to improve outcomes.

The role emphasizes patient experience, regulatory compliance, and cross-functional teamwork in a fast-paced healthcare environment.