Center Operations Lead - Patient Care & Efficiency

Concentra; Ephrata (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Job summary

Concentra is seeking an Assistant Center Operations Director to support the Center Operation Director in delivering exceptional care and customer service. The role involves leading back-office staff, coordinating daily operations, and ensuring efficient patient flow and facility management within a healthcare center.

Ideal candidates have direct management experience, healthcare exposure, and a degree in Business Administration or Healthcare Administration, with readiness to oversee staffing,

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or related field preferred
• In lieu of a degree, one year of college equals one year of directly related work experience
• Direct managerial experience is commonly required

Responsibilities

• Plan and assign work schedules for center staff
• Contribute to maintaining policies, procedures and training programs
• Assist hiring, training, and evaluating center operations staff
• Assist with budgeting and financial oversight in the center
• Support nursing services and client relations at the center
• Ensure patient flow and center operations run smoothly

Skills

Staff supervision

Healthcare experience

Education

Bachelor's degree in Business Administration or Healthcare Administration

Some college courses in Business Administration or Healthcare Administration

Job description

Concentra is seeking an Assistant Center Operations Director to support the Center Operation Director in delivering exceptional care and customer service. The role involves leading back-office staff, coordinating daily operations, and ensuring efficient patient flow and facility management within a healthcare center.

Ideal candidates have direct management experience, healthcare exposure, and a degree in Business Administration or Healthcare Administration, with readiness to oversee staffing,