Clinic Operations Leader: Elevate Patient Care & Efficiency

Concentra, Inc; San Diego (CA); On-site; USD 77,448 - 102,231; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer Match

Medical, Vision, Prescription, Telehealth, & Dental Plans

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Colleague Referral Bonus Program

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra, Inc in San Diego is seeking a Center Operations Director to oversee the daily operations of our medical facility. This crucial leadership role involves ensuring optimal care and exceptional customer service for patients. You will manage center operations, coordinate activities, and support medical providers while contributing to the overall health of America's workforce.

The ideal candidate should possess a Bachelor's degree and have experience in operations management within healthcare settings. A strong focus on service delivery and patient satisfaction is essential.

Qualifications

• Bachelor's degree preferred.
• At least three years of work leadership or operations management experience.
• Prior healthcare or customer service-related experience preferred.

Responsibilities

• Ensure exceptional patient experience and lead service delivery.
• Support optimal clinical outcomes through collaboration.
• Manage center's operational metrics and compliance.

Skills

Service Mentality

Attention to Detail

Sense of Urgency

Customer Service Skills

Decision Making

Problem Solving

Communication Skills

Performance Management

Education

Bachelor's degree

Equivalent education and experience

Tools

Word

Excel

Job description

Concentra, Inc in San Diego is seeking a Center Operations Director to oversee the daily operations of our medical facility. This crucial leadership role involves ensuring optimal care and exceptional customer service for patients. You will manage center operations, coordinate activities, and support medical providers while contributing to the overall health of America's workforce.

The ideal candidate should possess a Bachelor's degree and have experience in operations management within healthcare settings. A strong focus on service delivery and patient satisfaction is essential.