Healthcare Center Operations Lead

Concentra, Inc; Concord (CA); On-site; USD 74,501,000 - 96,747,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer‑M

Medical, Vision, Prescription, Tele健康,

Dental Plans

Life & Disability Insurance

Paid Time Off

Tuition Reimbursement

Commuter Benefits

Employee Discounts

Incentive Plan

Job summary

Concentra, Inc. is hiring an Assistant Clinic Manager to support the Center Operation Director in delivering high-quality patient care and efficient center operations in Concord, CA.

The role involves staff coordination, scheduling, budgeting, and policy implementation to ensure exceptional service and compliance with HIPAA and PHI standards. Ideal candidates have healthcare or business administration background, with at least one year of direct management experience and strong customer service

Qualifications

• Some college courses in Business Administration, Healthcare Administration, or related field.
• Bachelor's degree in Business Administration, Healthcare Administration, or related field or equivalent directly related work experience preferred
• In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience and vice versa

Responsibilities

• Assists in planning and preparing work schedules and assigns colleagues to specific duties
• Assists in ensuring the financial performance of the center
• Assists in developing and maintaining new policies, procedures and training programs for the assigned center
• Assists with hiring, training, and evaluating Center operations colleagues in consultation with Human Resources
• Assists Center Operation Director with the hiring, training, disciplining and terminating of back office personnel
• Assists in the preparation and review of operational reports and schedules to ensure accuracy and efficiency
• Assists Center Operation Director in conjunction with Human Resources in the implementation of Human Resource policies and procedures for Center personnel
• Assists in preparing annual budgets

Skills

Service Mindset

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Team Leadership

Customer Service

HIPAA/PHI basics

Education

Some college courses in Business Administration

Bachelor's degree in Business Administration or Healthcare Administration

Work experience equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Concentra, Inc. is hiring an Assistant Clinic Manager to support the Center Operation Director in delivering high-quality patient care and efficient center operations in Concord, CA.

The role involves staff coordination, scheduling, budgeting, and policy implementation to ensure exceptional service and compliance with HIPAA and PHI standards. Ideal candidates have healthcare or business administration background, with at least one year of direct management experience and strong customer service