Healthcare Branch Coordinator – Patient Services

Accendra Health, Inc; Yakima (WA); On-site; USD 27,000 - 28,874; Full time

Benefits offered by this job

Medical, dental, and vision care coverage

401(k) Plan

Paid time off plan

Job summary

Accendra Health, Inc. is seeking a Branch Coordinator in Yakima, WA. This role is pivotal in ensuring patients receive timely and thoughtful service. You will be the first point of contact, resolving inquiries, coordinating deliveries, and supporting patient needs during their recovery journey.

This position requires strong customer service skills, adaptability, and at least one year of related experience. Enjoy a supportive work environment with flexible schedules and comprehensive benefits.

Qualifications

• At least two years’ experience in an office environment, healthcare setting, or call center.
• High school diploma or equivalent.
• Demonstrated ability to communicate effectively in person and over the phone.

Responsibilities

• Serve as the first point of contact for patients at the branch.
• Coordinate timely equipment delivery and ensure patient satisfaction.
• Assist with collecting required documentation for insurance claims.

Skills

Customer service skills

Time management

Communication skills

Adaptability

Education

High school diploma or equivalent

Experience in healthcare or office environment

Tools

Multi-line phone system

Computer skills

Job description

Accendra Health, Inc. is seeking a Branch Coordinator in Yakima, WA. This role is pivotal in ensuring patients receive timely and thoughtful service. You will be the first point of contact, resolving inquiries, coordinating deliveries, and supporting patient needs during their recovery journey.

This position requires strong customer service skills, adaptability, and at least one year of related experience. Enjoy a supportive work environment with flexible schedules and comprehensive benefits.