Healthcare Branch Coordinator

Apria; Charlottesville (VA); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Plan

Paid time off

Job summary

Accendra Health is hiring a Branch Coordinator to deliver exceptional customer service to patients and caregivers by phone and in person. You will work with patients, providers, and team members to ensure orders are received and processed accurately, while gathering documentation for insurance billing.

The role involves handling orders, verifying insurance, obtaining authorizations, collecting payments, and supporting overall branch operations in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of related work experience.
• Experience with multi-line phone systems is a plus.

Responsibilities

• Greet patients in person and answer their questions.
• Handle inbound calls, provide information, troubleshoot issues, and coordinate with branch team.
• Process orders, verify insurance, obtain authorizations, and bill health plans.

Skills

Organizing

Problem Solving/Analysis

Patient Focused

Teamwork

Time Management/Multi-tasking

Effective communication

Education

High School Diploma or equivalent

Tools

Multi-line phone system

Office software

Job description

Accendra Health is hiring a Branch Coordinator to deliver exceptional customer service to patients and caregivers by phone and in person. You will work with patients, providers, and team members to ensure orders are received and processed accurately, while gathering documentation for insurance billing.

The role involves handling orders, verifying insurance, obtaining authorizations, collecting payments, and supporting overall branch operations in a fast-paced environment.