Healthcare Branch Coordinator: Patient Care & Billing

Accendra Health; New Jersey; On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Short- and long-term disability

Parental leave

Domestic partner benefits

Teammate Assistance Program

Job summary

Accendra Health is seeking a Branch Coordinator to deliver outstanding customer service to patients and caregivers by phone and in person. You will ensure orders are received and processed timely, verify insurance, and obtain required authorizations in line with payor guidelines.

In this role you will collect payments, reconcile daily receivables, assist with documentation for billing health insurance, and support the branch and referrals to accelerate patient access to care.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of related work experience.
• Strong communication skills in person and by phone.

Responsibilities

• Act as first point of contact to patients arriving in person.
• Answer inbound calls on a multi-line phone system and assist patients.
• Process branch orders, verify insurance and obtain authorization as needed.
• Collect documentation to bill health insurance plans.
• Collect payments and reconcile daily receivables.
• Support sales team, referrals and patients with required documentation.
• Perform data entry and scheduling of deliveries.
• Assist with recordkeeping and documentation as required.

Skills

Organizing

Problem Solving

Patient Focused

Teamwork

Time Management

Multi-tasking

Communication

Computer Skills

English Language

Mathematical Skills

Education

High School Diploma or equivalent

Tools

Multi-line phone system

Job description

Accendra Health is seeking a Branch Coordinator to deliver outstanding customer service to patients and caregivers by phone and in person. You will ensure orders are received and processed timely, verify insurance, and obtain required authorizations in line with payor guidelines.

In this role you will collect payments, reconcile daily receivables, assist with documentation for billing health insurance, and support the branch and referrals to accelerate patient access to care.