Healthcare Associate: Client Service & Project Delivery

GLG; Town of Boston (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Flexible PTO

401(k) match

Tuition reimbursement

Parental leave

Wellbeing resources

Location-based perks

Job summary

GLG seeks Healthcare Associates who are eager to learn and excel at best-in-class client service within a merit-based, team-focused environment. You will own the project lifecycle, from scoping to delivering outcomes for clients and experts, while coaching and mentoring to develop PM and communication skills.

Ideal candidates have strong curiosity, critical thinking, and a competitive drive. The role offers onboarding, apprenticeship, and ongoing training with potential to grow into people

Qualifications

• Bachelor's degree (required) or higher.
• 0-3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively in a fast-paced environment.
• Receptive to coaching and feedback; multitask and prioritize with attention to detail.
• Hustle and tenacity to delight clients.
• Appreciation for data and understanding the numbers.
• Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs.

Responsibilities

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
• Owning client projects from start to finish – scoping a project, recruiting the right expert(s), and delivering high-quality outcomes.
• Collaborating with colleagues, your manager, and internal stakeholders to maximize commercial outcomes, grow revenue, and ensure retention.
• Upholding GLG’s compliance framework and embracing our company values.

Skills

Client-facing

Sales

Account management

Communication

Negotiation

Project management

Multitasking

Attention to detail

Data-driven

Flexible hours

Education

Bachelor's degree

Job description

GLG seeks Healthcare Associates who are eager to learn and excel at best-in-class client service within a merit-based, team-focused environment. You will own the project lifecycle, from scoping to delivering outcomes for clients and experts, while coaching and mentoring to develop PM and communication skills.

Ideal candidates have strong curiosity, critical thinking, and a competitive drive. The role offers onboarding, apprenticeship, and ongoing training with potential to grow into people