Healthcare Appointment Scheduler - Fast-Paced Clinic

Nova Staffing Resources; Orlando (FL); On-site; USD 22,000 - 31,000; Full time

Job summary

Nova Staffing Resources is seeking a Medical Visit Scheduler in Orlando, FL to coordinate all medical appointments in a high-volume practice. The role requires experience with insurance information collection and referrals to set up new patient records.

The ideal candidate thrives in a fast-paced environment, multitasks effectively, and communicates clearly with patients and staff. Responsibilities include managing appointments, verifying demographics and insurance, coordinating referrals,

Qualifications

• Strong customer service and communication skills.
• Attention to detail and organization.
• Knowledge of medical terminology.
• Experience with EMR/EHR systems (Epic, Cerner, Athena, etc.).
• Ability to multitask in a fast-paced healthcare environment.
• Insurance verification and referral processing knowledge.
• Proficiency with scheduling software, EHR, and Microsoft Office.

Responsibilities

• Schedule, reschedule, and cancel patient appointments.
• Answer incoming calls and respond to patient inquiries.
• Verify patient demographics and insurance information.
• Coordinate referrals and authorizations when required.
• Maintain provider calendars and optimize appointment slots.
• Confirm appointments and communicate preparation instructions to patients.
• Review schedules for accuracy and resolve conflicts or gaps.
• Enter and update patient information in EMR/EHR systems.
• Communicate scheduling needs with physicians, nurses, and other departments.
• Ensure HIPAA compliance and patient confidentiality.
• Manage waitlists and urgent appointment requests.
• Track no-shows and assist with follow-up.

Skills

Customer service

Communication

Attention to detail

EMR/EHR knowledge

Multitasking

Insurance verification

Tools

Epic

Cerner

Athena

Scheduling software

Microsoft Office

Job description

Nova Staffing Resources is seeking a Medical Visit Scheduler in Orlando, FL to coordinate all medical appointments in a high-volume practice. The role requires experience with insurance information collection and referrals to set up new patient records.

The ideal candidate thrives in a fast-paced environment, multitasks effectively, and communicates clearly with patients and staff. Responsibilities include managing appointments, verifying demographics and insurance, coordinating referrals,