Healthcare Administrative Assistant – Scheduling & Operations

ICBD Holdings, LLC.; Massachusetts; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Flexible Spending Account (FSA)

Job summary

ABA Centers of America is seeking an Administrative Assistant in Charlestown, MA, to support scheduling, client reception, and clerical tasks. The role involves coordinating caregiver communications via phone, email, and text, and maintaining accurate daily schedules across the center’s system.

The ideal candidate will have a high school diploma or GED and strong communication and organizational skills. This entry-level healthcare administration position offers growth in a fast-moving

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills preferred.
• Experience in healthcare, ABA, or clinical administration is a plus.
• Ability to manage multiple scheduling tasks and respond professionally to families.

Responsibilities

• Serve as the primary point of contact for caregivers for scheduling updates, cancellations, and hours changes.
• Communicate with caregivers via phone, email, and text to resolve scheduling needs promptly.
• Notify families and staff about schedule changes and coverage updates to ensure continuity of care.
• Maintain daily client schedules and ensure team members are informed of modifications.
• Support center operations, including follow-up on payments and day-to-day administrative needs.

Skills

Scheduling

Communication

Organizational skills

Multitasking

Customer service

Education

High school diploma or GED

Tools

ABA Connect

Job description

ABA Centers of America is seeking an Administrative Assistant in Charlestown, MA, to support scheduling, client reception, and clerical tasks. The role involves coordinating caregiver communications via phone, email, and text, and maintaining accurate daily schedules across the center’s system.

The ideal candidate will have a high school diploma or GED and strong communication and organizational skills. This entry-level healthcare administration position offers growth in a fast-moving