Healthcare Admin Assistant – Fast-Growing ABA Center

ABA Centers of America; Boston (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

21 paid days off

Health Savings Account (HSA) options

Medical, dental, vision coverage

Generous 401(k) with employer match

Maternity/paternity leave

Mileage reimbursement

Job summary

ABA Centers of America is seeking an Administrative Assistant in Charlestown, MA to support scheduling, client reception, and clerical tasks. The role emphasizes clear caregiver communication and accurate maintenance of daily client schedules.

Ideal candidates will have a high school diploma and experience in administrative or healthcare settings, with strong organizational skills and a professional, compassionate communication style. Monday through Saturday availability applies.

Qualifications

• High school diploma or GED required.
• Administrative, healthcare, education, customer service, or ABA experience preferred.
• Organized, dependable, and detail-oriented.
• Warm, professional communicator comfortable with families and staff.

Responsibilities

• Serve as the primary point of contact for caregivers regarding scheduling updates, cancellations, and coverage changes.
• Communicate professionally by phone, email, and text to resolve scheduling needs.
• Notify families and staff of schedule changes to maintain continuity of care.
• Maintain and update daily client schedules and coordinate with the Director of Operations.

Skills

Strong communication

Organizational skills

Multitasking

Customer service

Education

High school diploma/GED

Tools

ABA Connect

Job description

ABA Centers of America is seeking an Administrative Assistant in Charlestown, MA to support scheduling, client reception, and clerical tasks. The role emphasizes clear caregiver communication and accurate maintenance of daily client schedules.

Ideal candidates will have a high school diploma and experience in administrative or healthcare settings, with strong organizational skills and a professional, compassionate communication style. Monday through Saturday availability applies.