Healthcare Admin & Scheduling Specialist

1200 The General Hospital Corporation; Newton (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham in Newton, MA is seeking an experienced medical administrative professional to support smooth clinical service and practice operations. The role handles scheduling, check-in/out, appointment records, and triage inquiries, with responsibility for billing forms and EPIC scanning.

The successful candidate will be proficient in MS Office, especially Outlook, Word, Excel, and PowerPoint, and will serve as a Super User for scheduling, registration and billing systems, providing

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of office experience required.
• Experience with scheduling and billing workflows is a plus.

Responsibilities

• Schedule patient visits and manage check-in/check-out duties.
• Make patient appointments and maintain records.
• Assist callers with routine inquiries and triage.
• Process patient billing forms and scan to EPIC.
• Act as Super User for scheduling, registration and billing systems.
• Provide training to others in scheduling and billing.
• Handle messages related to prior authorizations and prescriptions.
• Perform additional duties as assigned.

Skills

MS Office proficiency

Communication skills

Time management

Organizational skills

Tools

MS Office Suite

Outlook

Word

Excel

PowerPoint

Job description

Mass General Brigham in Newton, MA is seeking an experienced medical administrative professional to support smooth clinical service and practice operations. The role handles scheduling, check-in/out, appointment records, and triage inquiries, with responsibility for billing forms and EPIC scanning.

The successful candidate will be proficient in MS Office, especially Outlook, Word, Excel, and PowerPoint, and will serve as a Super User for scheduling, registration and billing systems, providing