Healthcare Admin Operations Lead

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking an experienced administrator to oversee daily operations of administrative services at our Boston campus, ensuring efficient workflows and compliant processes that support patient care and research activities. You will coordinate with department heads, supervise staff, manage office budgets, and provide reports to senior leadership.

A strong background in healthcare administration and leadership with a focus on process improvement is essential.

Qualifications

• Experience in administrative management or office administration, preferably in healthcare.
• Strong organizational, time management, and multitasking capabilities.
• Excellent written and oral communication with stakeholders at all levels.
• Proven ability to mentor and develop administrative staff.

Responsibilities

• Manages daily administrative operations, including scheduling, correspondence, and office logistics.
• Coordinates with department heads to align administrative support with departmental needs.
• Monitors and improves office workflows to increase efficiency and reduce bottlenecks.
• Ensures compliance with hospital policies, procedures, and regulatory requirements.
• Supervises administrative staff, managing performance and providing development opportunities.
• Oversees budgeting for office supplies and administrative resources.

Skills

Organizational skills

Time management

Communication skills

Interpersonal abilities

Team mentoring/leadership

Education

Bachelor's Degree Business Administration

Bachelor's Degree Healthcare Administration

Bachelor's Degree Related Field of Study

Master's degree in Business Administration / Finance / Life Sciences

Job description

Mass General Brigham is seeking an experienced administrator to oversee daily operations of administrative services at our Boston campus, ensuring efficient workflows and compliant processes that support patient care and research activities. You will coordinate with department heads, supervise staff, manage office budgets, and provide reports to senior leadership.

A strong background in healthcare administration and leadership with a focus on process improvement is essential.