Healthcare Admin Coordinator – Growth & Patient Care

Emerson Hospital; West Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Hospital in Concord, MA is seeking a Clinical Office Coordinator for its Primary Care team. You will support physicians and nurse practitioners with day-to-day administrative and reception duties, ensuring a smooth patient experience.

You’ll greet patients, schedule appointments, maintain accurate records, protect patient confidentiality, and assist clinical staff. Epic experience is preferred, and strong organizational and customer service skills are essential.

Qualifications

• High School Diploma or equivalent preferred.
• At least 1 year of healthcare or administrative experience preferred.
• Excellent organizational and interpersonal skills.
• Ability to maintain patient confidentiality.
• Reading and writing in English.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule appointments and coordinate patient flow.
• Maintain accurate patient records and handle confidential information.
• Support clinical staff with administrative tasks.
• Use electronic health record systems (Epic preferred) to document patient interactions.

Skills

Front desk operations

Scheduling appointments

Patient confidentiality

Customer service

Documentation accuracy

Multi-tasking

Education

High School Diploma or equivalent

Tools

Epic EHR

Microsoft Office

Job description

Emerson Hospital in Concord, MA is seeking a Clinical Office Coordinator for its Primary Care team. You will support physicians and nurse practitioners with day-to-day administrative and reception duties, ensuring a smooth patient experience.

You’ll greet patients, schedule appointments, maintain accurate records, protect patient confidentiality, and assist clinical staff. Epic experience is preferred, and strong organizational and customer service skills are essential.