Medical Assistant/Clinical Office Coordinator EPA

Emerson Hospital; West Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Health in Concord, MA is seeking a compassionate Medical Assistant/Clinical Office Coordinator to join our growing healthcare team. You’ll be at the heart of the patient experience, supporting physicians and managing daily clinic operations in a fast-paced setting.

This full-time role combines clinical tasks with administrative duties, including patient preparation, EMR documentation, and coordinating scheduling and communication with patients, ensuring confidentiality and high-quality

Qualifications

• High School Diploma or equivalent (required).
• Completion of a Medical Assistant program (preferred).
• 2-4 years of experience as a Medical Assistant in a physician or medical office (preferred).
• 1-3 years of administrative or medical office experience (preferred).
• State Medical Assistant Certification (preferred, not required).

Responsibilities

• Prepare patients for examinations, ensuring comfort and readiness.
• Support physicians with clinical procedures and day-to-day patient care.
• Coordinate office workflows, including scheduling and patient communication.
• Maintain accurate and timely documentation in the EMR.
• Provide exceptional customer service to patients both in person and over the phone.
• Safeguard patient confidentiality in compliance with healthcare regulations.

Skills

Interpersonal communication

EMR experience

Computer proficiency

Attention to detail

Customer service

Education

High School diploma or equivalent

Medical Assistant program

Tools

GE Centricity EMR

Meditech EMR

Job description

Medical Assistant/Clinical Office Coordinator EPA

Concord , MA

Medical Assistant

Full Time , Variable Shifts , 8:00am-8:00pm

Hours/Pay Period: 40

Salary Range: $20.00 - $26.00 / Hourly

Medical Assistant/Receptionist, Emerson Health, Concord, MA

We’re looking for a compassionate, detail-oriented Medical Assistant / Clinical Office Coordinator to join our growing healthcare team. In this vital role, you’ll be at the heart of the patient experience—helping ensure smooth clinic operations while supporting physicians in delivering high-quality care.

If you enjoy working in a fast-paced medical environment and thrive on both clinical and administrative responsibilities, we’d love to meet you.

What You’ll Do

• Prepare patients for examinations, ensuring comfort and readiness
• Support physicians with clinical procedures and day-to-day patient care
• Coordinate office workflows, including scheduling and patient communication
• Maintain accurate and timely documentation in the electronic medical record (EMR)
• Provide exceptional customer service to patients both in person and over the phone
• Safeguard patient confidentiality in compliance with healthcare regulations

What You Bring

Education

• High School Diploma or equivalent (required)
• Completion of a Medical Assistant program (preferred)

Experience

• 2-4 years of experience as a Medical Assistant in a physician or medical office (preferred)
• 1-3 years of administrative or medical office experience (preferred)

Licensure / Certification

• State Medical Assistant Certification (preferred, not required)
• Experience with EMR systems such as GE Centricity or Meditech (preferred)
• Strong computer proficiency and attention to detail
• Excellent interpersonal and communication skills
• Proven ability to deliver outstanding patient/customer service
• Ability to handle sensitive information with professionalism and confidentiality

Why Join Us?

• Be part of a collaborative, patient-centered care team
• Gain experience in both clinical and administrative healthcare operations
• Opportunity to grow your skills in a supportive environment