Clinical Medical Assistant & Office Coordinator - Full-Time

Emerson Health; Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Health is seeking a compassionate Medical Assistant/Receptionist to join our Concord, MA clinic. You will assist clinicians, manage patient flow, and handle front-desk tasks, balancing clinical and administrative duties.

The role requires strong customer service, attention to detail, and familiarity with EMR systems. High school diploma or equivalent is required, MA program preferred, with potential for growth in a patient‑centered team.

Qualifications

• High School Diploma or equivalent required.
• Completion of Medical Assistant program preferred.
• 2-4 years as Medical Assistant in a physician or medical office preferred.
• 1-3 years administrative or medical office experience preferred.
• State Medical Assistant Certification preferred, not required.

Responsibilities

• Prepare patients for examinations and ensure comfort.
• Support physicians with clinical procedures and daily care.
• Coordinate office workflows, scheduling and patient communication.
• Maintain accurate EMR documentation.
• Provide excellent customer service in person and by phone.
• Safeguard patient confidentiality in compliance with regulations.

Skills

EMR proficiency

Customer service

Communication

Confidentiality

Attention to detail

Education

High School Diploma

Medical Assistant program

Tools

GE Centricity

Meditech

Job description

Emerson Health is seeking a compassionate Medical Assistant/Receptionist to join our Concord, MA clinic. You will assist clinicians, manage patient flow, and handle front-desk tasks, balancing clinical and administrative duties.

The role requires strong customer service, attention to detail, and familiarity with EMR systems. High school diploma or equivalent is required, MA program preferred, with potential for growth in a patient‑centered team.