Clinical Office Coordinator & Medical Assistant

Emerson Hospital; Concord (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Emerson Health in Concord, MA is seeking a compassionate Medical Assistant / Clinical Office Coordinator to support both clinical and administrative operations. The role focuses on patient comfort, efficient workflow, and high-quality care.

The ideal candidate has 2–4 years MA experience and 1–3 years in a medical office setting, with MA certification preferred and EMR familiarity (GE Centricity or Meditech).

Qualifications

• High School Diploma or equivalent required.
• Completion of Medical Assistant program preferred.
• 2-4 years MA experience in physician/medical office preferred.
• 1-3 years administrative/medical office experience preferred.

Responsibilities

• Prepare patients for examinations and ensure comfort.
• Assist physicians with clinical procedures and day-to-day care.
• Coordinate office workflows including scheduling and patient communication.
• Maintain accurate documentation in the EMR (GE Centricity, Meditech).
• Provide excellent customer service to patients in person and by phone.
• Protect patient confidentiality per health care regulations.

Skills

Interpersonal skills

Communication skills

Computer proficiency

Patient service

Education

High School Diploma or equivalent

Medical Assistant program

Tools

GE Centricity

Meditech

Job description

Emerson Health in Concord, MA is seeking a compassionate Medical Assistant / Clinical Office Coordinator to support both clinical and administrative operations. The role focuses on patient comfort, efficient workflow, and high-quality care.

The ideal candidate has 2–4 years MA experience and 1–3 years in a medical office setting, with MA certification preferred and EMR familiarity (GE Centricity or Meditech).