Medical Assistant/Clinical Office Coordinator EPA

Emerson Health; Concord (MA); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Emerson Health is seeking a compassionate Medical Assistant/Receptionist to join our Concord, MA clinic. You will assist clinicians, manage patient flow, and handle front-desk tasks, balancing clinical and administrative duties.

The role requires strong customer service, attention to detail, and familiarity with EMR systems. High school diploma or equivalent is required, MA program preferred, with potential for growth in a patient‑centered team.

Qualifications

• High School Diploma or equivalent required.
• Completion of Medical Assistant program preferred.
• 2-4 years as Medical Assistant in a physician or medical office preferred.
• 1-3 years administrative or medical office experience preferred.
• State Medical Assistant Certification preferred, not required.

Responsabilités

• Prepare patients for examinations and ensure comfort.
• Support physicians with clinical procedures and daily care.
• Coordinate office workflows, scheduling and patient communication.
• Maintain accurate EMR documentation.
• Provide excellent customer service in person and by phone.
• Safeguard patient confidentiality in compliance with regulations.

Connaissances

EMR proficiency

Customer service

Communication

Confidentiality

Attention to detail

Formation

High School Diploma

Medical Assistant program

Outils

GE Centricity

Meditech

Description du poste

About This Role

Medical Assistant/Receptionist, Emerson Health

We're looking for a compassionate, detail-oriented Medical Assistant / Clinical Office Coordinator to join our growing healthcare team. In this vital role, you'll be at the heart of the patient experience—helping ensure smooth clinic operations while supporting physicians in delivering high-quality care.

Schedule: Full Time
Pay Range: $20.00 - $26.00 / Hourly
Shift: Variable Shifts
Hours: 8:00am-8:00pm

If you enjoy working in a fast-paced medical environment and thrive on both clinical and administrative responsibilities, we'd love to meet you.

What You Do

• Prepare patients for examinations, ensuring comfort and readiness
• Support physicians with clinical procedures and day-to-day patient care
• Coordinate office workflows, including scheduling and patient communication
• Maintain accurate and timely documentation in the electronic medical record (EMR)
• Provide exceptional customer service to patients both in person and over the phone
• Safeguard patient confidentiality in compliance with healthcare regulations

What You Bring

Education

• High School Diploma or equivalent (required)
• Completion of a Medical Assistant program (preferred)

Experience

• 2-4 years of experience as a Medical Assistant in a physician or medical office (preferred)
• 1-3 years of administrative or medical office experience (preferred)

Licensure / Certification

• State Medical Assistant Certification (preferred, not required)

Skills & Competencies

• Experience with EMR systems such as GE Centricity or Meditech (preferred)
• Strong computer proficiency and attention to detail
• Excellent interpersonal and communication skills
• Proven ability to deliver outstanding patient/customer service
• Ability to handle sensitive information with professionalism and confidentiality

Why Join Us?

• Be part of a collaborative, patient-centered care team
• Gain experience in both clinical and administrative healthcare operations
• Opportunity to grow your skills in a supportive environment