Healthcare Admin Assistant to Physicians

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative professional to provide support to physicians in their clinical practice, academic and research roles. This role helps ensure smooth operations and timely information flow across departments.

Responsibilities include answering calls, greeting patients, scheduling appointments, maintaining records, handling billing tasks, and coordinating referrals and ancillary services. Strong communication and discretion are essential.

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and Microsoft Office.

Responsibilities

• Answers and screens telephone calls.
• Greets and directs patients, families, visitors and staff.
• Schedules patient appointments using scheduling tools and resources.
• Prepares patient records for clinical activities and maintains patient records for physicians.
• Coordinates billing tickets and collects co-payments at point of service.
• Handles confidential information with discretion.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Associate's degree

Tools

Microsoft Office Suite

Job description

Beth Israel Lahey Health is seeking an administrative professional to provide support to physicians in their clinical practice, academic and research roles. This role helps ensure smooth operations and timely information flow across departments.

Responsibilities include answering calls, greeting patients, scheduling appointments, maintaining records, handling billing tasks, and coordinating referrals and ancillary services. Strong communication and discretion are essential.