Medical Admin Assistant III - Caring Patient Support

Beth Israel Lahey Health; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative professional to support physicians across clinical, academic, research and leadership activities in a busy health system. The role handles scheduling, patient records, communications, and liaison tasks, ensuring accurate information flows.

Candidates should have 3–5 years of experience, strong MS Office skills, and the ability to maintain confidentiality in a fast-paced environment.

Qualifications

• High School diploma or GED required; Associate’s degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems including Microsoft Office applications.

Responsibilities

• Answer and screen calls; greet patients, families, visitors and staff.
• Update patient demographics and insurance; schedule and coordinate appointments.
• Prepare patient records and liaise with departments; handle confidential information.
• Maintain physician calendars and prepare materials for meetings.
• Assist licensed practitioners by queuing prescriptions for renewal and reviewing EMR listings.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Associate’s degree

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an administrative professional to support physicians across clinical, academic, research and leadership activities in a busy health system. The role handles scheduling, patient records, communications, and liaison tasks, ensuring accurate information flows.

Candidates should have 3–5 years of experience, strong MS Office skills, and the ability to maintain confidentiality in a fast-paced environment.