Healthcare Scheduling & EHR Specialist

Family & Children’s Services; Oklahoma City (OK); On-site; USD 34,000 - 52,000; Full time

Job summary

Family & Children’s Services is seeking a Scheduling Coordinator to manage all scheduling activities and coordinate appointments for clients and clinicians. The role supports patient access, ensures timely updates, and maintains accurate records within the EHR system.

The ideal candidate has at least one year of administrative experience in a healthcare environment, strong MS Office skills, and the ability to handle confidential information with professionalism.

Qualifications

• Must have a high school diploma or equivalent.
• Preference for 1+ year of administrative experience, especially in a healthcare setting.
• Basic proficiency with Microsoft Office software.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Coordinate all scheduling functions for CFSC, including new appointments, rescheduling, walk-ins, and referrals.
• Manage and maintain clinician schedules; ensure changes are completed within one business day and communicated to staff.
• Monitor and manage appointment availability for new clients, follow-ups, emergencies, and program transfers.
• Maintain scheduling accuracy and complete daily scheduling maintenance activities promptly.
• Coordinate appointments with clients and clinicians by phone and in person, with timely updates on changes.
• Enter and maintain agency holidays, meetings, and events in scheduling systems; audit for accuracy.

Skills

Communication

Decision Making

Engagement

Initiative and Accountability

Interpersonal

Learning

Organizational Alignment

Quality of Work

Education

High School diploma or equivalent

Job description

Family & Children’s Services is seeking a Scheduling Coordinator to manage all scheduling activities and coordinate appointments for clients and clinicians. The role supports patient access, ensures timely updates, and maintains accurate records within the EHR system.

The ideal candidate has at least one year of administrative experience in a healthcare environment, strong MS Office skills, and the ability to handle confidential information with professionalism.