Provider Scheduling Specialist: Optimize Clinic Timelines

WVU Medicine; Charleston (WV); On-site; USD 40,000 - 60,000; Full time

Job summary

WVU Medicine in Charleston, WV is seeking a Centralized Scheduling Specialist to provide administrative support for time-off requests and coordinate scheduling of providers within the EMR. You will work with the Coordinator of Patient Access and Registration Specialists to schedule and reschedule visits based on system changes, ensuring timely updates.

The role requires clear communication of schedule changes, accuracy in data entry, and a proactive approach to optimize visits.

Qualifications

• High school diploma or equivalent.
• Two years of experience in a health care setting.
• Bachelor’s degree preferred in Business or Health Care Administration.
• Two years of experience in a health care setting in a high-volume, academic environment.

Responsibilities

• Responsible for the template build for any newly hired providers.
• Responsible for template changes to existing providers.
• Implements changes to providers daily schedules based on written policy and requests from providers.
• Responsible for all patient appointments affected by any provider schedule changes to include “bumping” patients from originally scheduled appointments.
• Coordination of “bumped” patient appointments by calling patients to reschedule these appointments.
• Entering and maintaining up-to date data related to scheduling for each provider in the database.
• Ensures that all schedules are reviewed, obtained, verified when necessary, and managed according to departmental specifications.
• Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
• Attempts to optimize and increase efficiency of visit or procedure by recommending potential alternatives.
• Ensures clinic schedules are up to date.
• Communicates with all staff to be sure patients are notified appropriately of any changes to the schedules.
• Monitors holidays, call-offs, for all medical staff and adjusts schedules when approved by appropriate leadership.
• Maintains up to date scheduling protocols for the clinic and communicates any changes necessary to ensure proper scheduling for all providers in the clinic.

Education

Bachelor’s degree in Business or Health Care Administration

Job description

WVU Medicine in Charleston, WV is seeking a Centralized Scheduling Specialist to provide administrative support for time-off requests and coordinate scheduling of providers within the EMR. You will work with the Coordinator of Patient Access and Registration Specialists to schedule and reschedule visits based on system changes, ensuring timely updates.

The role requires clear communication of schedule changes, accuracy in data entry, and a proactive approach to optimize visits.